Refund policy

Effective Date: August 2026

We want you to love your nails. If you don't, we'll take them back.

1. The 30-Day Full Refund

Every order comes with a 30-day full refund window. If your first set isn't you, send it back for a full refund of the product price. No fuss, no interrogation.

2. What's Eligible

  • The timeline: 30 days from the day your order is delivered.
  • Your first set: You can return your first opened set even if you've worn it. Trying them on is the point — you can't know the fit without pressing them on.
  • Additional sets: Any other sets in the same return need to be unopened and in original condition. This keeps the policy fair for everyone.
  • Bundles: If you return part of a bundle or a multi-set order, the refund is based on what you keep, at the per-set price your order actually paid.
  • Accessories and The Nail Kit: Unopened accessories are returnable within the same 30 days. Opened adhesive, oils, and prep items can't be restocked, so they are not returnable unless defective.

3. How to Start a Return

Email us at hello@pressonrepeat.com with your order number and what you'd like to return. We'll reply with approval and the return address. Please don't ship anything back before you hear from us — unrequested returns can't be accepted.

4. Return Shipping

  • You cover return shipping, unless the return is our mistake or the item is defective — then it's on us.
  • Use a trackable shipping method. We can't refund what never arrives.

5. Refunds

Once your return arrives and we've checked it, we'll refund your original payment method within 3-5 business days. Your bank may take a few more days to post it. Original shipping charges are non-refundable, except when the return is our mistake or the item is defective.

6. Exchanges

Want a different design instead? Tell us in your return email. We'll ship the replacement once we receive your return. If the replacement is sold out, we'll refund you instead.

7. Damaged or Defective Items

If anything arrives damaged, defective, or wrong, email hello@pressonrepeat.com within 30 days of delivery with a photo. We'll replace it or refund it — your choice — and you don't pay shipping on our mistakes.

8. Changes to This Policy

We may update this policy from time to time. Updates are posted on this page with a revised effective date. By ordering with us, you agree to the current policy.